Powering Business Growth from the Ground Up
Refund Policy
Effective Date: [Date]
At Felix Seal ("we," "us," or "our"), we are committed to delivering high-quality professional services, including Notary Service, Loan Services, Credit Repair Service, HR Service, Payroll Service, and Property Wholesaling. Our goal is to ensure customer satisfaction. This Refund Policy outlines our practices regarding refunds and cancellations of services.
1. General Principles
- All requests for refunds must be made in accordance with the terms outlined in this policy.
- This policy applies to all services provided by Felix Seal.
2. Notary Services
- If a notary appointment is canceled at least 24 hours in advance, a full refund will be issued.
- Cancellations made within 24 hours will incur a 50% cancellation fee.
- Refunds will not be provided for missed appointments or if the documents presented are not eligible for notarization.
3. Loan Services
- If you decide to withdraw your loan application before any processing has taken place, a full refund of any fees paid will be issued.
- Once the loan processing has begun, fees are non-refundable regardless of the outcome.
4. Credit Repair Services
- You may request a full refund of any fees paid within the first 30 days of service if you are not satisfied with the service.
- After 30 days, no refunds will be issued, but you may cancel your service at any time without further charges.
5. HR and Payroll Services
- Fees for HR and payroll services are billed monthly and are non-refundable once the services have commenced.
- If you cancel your services before the end of a billing period, you will not be billed for the next month, but fees paid for the current month will not be refunded.
6. Property Wholesaling
- Any deposits made towards property wholesaling are non-refundable once the agreement has been signed and the service has begun.
- If the transaction does not proceed due to our error, a full refund of any amounts paid will be issued.
7. Requesting a Refund
- To request a refund, please contact us at:
- **Email**: [Your Email]
- **Phone**: [Your Phone Number]
- **Address**: [Your Business Address]
- Your request should include relevant details such as your name, service type, date of service, and a brief explanation for the refund request.
8. Processing Time
- Refunds will be processed within 7-10 business days of receiving your refund request, provided it meets the conditions outlined in this Refund Policy.
9. Changes to the Refund Policy
- We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes your acceptance of the revised policy.
10. Contact Information
- If you have any questions regarding this Refund Policy, please do not hesitate to reach out.
Felix Seal
[Your Address]
[Your Email]
[Your Phone Number]